Informations d'expédition vers Kirghizistan

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

In order to clear Kyrgyzstan Customs, you will need to provide a scanned copy of the consignee's passport.

Non-Kyrgyz citizens must provide either a Kyrgyz Republic registration, a Personal Identification code, or a visa for their stay in Kyrgyzstan for customs clearance purposes. Orders missing the required documents will be held by customs and the consignee will be responsible for clearing their own orders.

Kyrgyzstan introduced VAT to foreign entities selling online goods to customers in Kyrgyzstan. All iHerb orders shipped to Kyrgyzstan are subject to 12% VAT. 12% VAT has been included in the product price and will be paid directly to Kyrgyzstan tax authority.

For information about customs, import duties, etc., visit: The State Customs Service

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• EMEX Customer Service: Please call 996554012340 or 996 999 870801, or send an email to [email protected].
• GTS Express Customer Service: FPlease call 996772580001 or 996312580001. If your address is in the postal codes listed here, your package will be delivered to the nearest post office for collection service for up to 30 days. The carrier will call once your package is ready for pickup. Please note that you may need to present a valid ID at pickup.
• UPS Express Customer Service: Please call 996 312 979710/3.
• DHL Express Customer Service: Please call 312-611111.
• FedEx Customer Service: Please call +996 (312) 21-07-41 or send an email to [email protected]

Contact Us

Click here to get connected with iHerb's customer service.